Find answers to common questions about our products, services, and more. Can't find what you're looking for? Feel free to contact us.
At Kuche, we source our nuts from the finest producers worldwide. Each batch undergoes rigorous quality checks, including freshness testing, size grading, and taste evaluation. We use state-of-the-art roasting techniques to enhance natural flavors while maintaining nutritional value.
We maintain freshness through our carefully managed supply chain and small-batch processing. All products are packed in airtight, resealable containers with nitrogen flushing to preserve freshness. We also clearly mark production and best-before dates on all packages.
We accept returns within 14 days of delivery if the product is unopened and in its original packaging. For quality issues, please contact our customer service team within 48 hours of delivery with photos of the product. We'll arrange a replacement or refund as appropriate.
Yes, we offer wholesale pricing for bulk orders and business customers. Please contact our sales team at CallUs@kuche.ae for wholesale inquiries. We can provide custom packaging and branding options for corporate gifts and events.
We welcome distribution partnerships across different regions. To become a Kuche distributor, please send your business proposal to CallUs@kuche.ae including:
Our team will review your application and contact you within 3-5 business days.
We are currently focused on serving the UAE market and are exploring opportunities for international expansion. For businesses interested in bringing Kuche products to their markets, we offer:
For international business inquiries, please contact our sales team at CallUs@kuche.ae with your requirements.